Start free forever. Upgrade when you want more.

Shopletzy helps businesses build and manage online stores, products, orders, payments, and customer relationships through web and mobile tools.

Discover is Shopletzy’s free-forever plan with a dedicated store page within Super's shared shopping experience. Customers can find, follow, browse, and order from your store on Super Web or in the Super app.

No. Discover is free forever, with no trial expiry. It has a ₹0 monthly subscription fee and no Shopletzy transaction fee. Payment-provider fees may still apply to online payments.

Yes. Customers can browse products, check out, and place an order entirely on Super Web. They need to sign in or create an account at checkout, but do not need to install the app.

Your Discover store has its own presence page within Super Web, with your store details and products. Super Web uses a shared, standardized design and domain. Paid plans add a merchant storefront on your own domain with more control over branding and presentation.

Super is Shopletzy's customer shopping experience on web and mobile. Customers use it to discover nearby stores, follow favourites, receive store announcements, and shop from participating stores.

Shopletzy is the merchant platform and app used to manage a business. Super is the customer web and mobile experience used to discover and shop from Shopletzy stores.

A check-in confirms that you are actively monitoring the store and able to fulfil new orders. Opening the Shopletzy merchant app renews availability for your Discover store. The availability period may change as the policy is configured.

If the availability lease expires, your Discover store may stop accepting new orders and be hidden from Super so customers do not place orders you may not be able to fulfil. Longer inactivity can move the store through warning, restricted, and dormant states, generally around 30, 60, and 90 days. Returning to Shopletzy lets you review the store and restore availability where applicable.

No. The Discover check-in and dormancy policy does not apply to an active paid plan. If you downgrade to Discover, the policy can apply again; if you upgrade, the applicable paid-plan behavior takes effect.

No. Customers are not shown an exact merchant last-seen time. Super uses store availability to decide whether a store should be visible and able to accept orders, while keeping merchant activity details private.

Shopletzy uses reasonable technical and organisational safeguards to protect store and customer information from unauthorised access, alteration, disclosure, or destruction.

The Shopletzy app is the merchant app for onboarding and daily store management. Depending on your plan, Shopletzy may also provide customer-facing mobile app capabilities for your store.

We're constantly improving and enhancing Shopletzy to provide you with the best possible experience. Updates are released regularly to introduce new features, improve performance, and address any issues that may arise.

Discover is a free-forever plan, not a time-limited trial. It has no monthly subscription or Shopletzy transaction fee. Customers can shop and order from your Super Web store page. Paid plans add a storefront on your own domain and other capabilities described on the pricing page.

No, Shopletzy does not provide domain names. However, we support the use of custom domain names for your online store. This means that you can bring your own domain name (e.g., www.yourstore.com) and connect it to your Shopletzy store seamlessly.

While Shopletzy does not charge any additional fees for using a custom domain name, you may incur registration or renewal fees from your chosen domain registrar. These fees vary depending on the domain registrar and the type of domain you choose.

If you choose to cancel your Shopletzy subscription, your store data will remain intact for a period of time after the cancellation. During this grace period, you will still have access to your store's backend to export your data or make any necessary backups.

Absolutely! We make it simple to migrate your existing online store to Shopletzy. Our team will assist you in transferring your products, customers, and other data seamlessly, ensuring a smooth transition to our platform.

Shopletzy employs advanced security technologies and protocols to protect customer data from unauthorized access or cyber threats. This includes encryption, firewalls, regular security audits, and ongoing monitoring to detect and prevent any security incidents. We are dedicated to maintaining the confidentiality, integrity, and availability of your data at all times.

Shopletzy shares information only as needed to provide the Services, fulfil orders, work with payment and infrastructure providers, comply with law, or as described in our Privacy Policy.

You can permanently delete your account from the account settings in the Shopletzy merchant app or Super customer app. If you no longer have access to the app, contact contact@shopletzy.com to request deletion by email.