How to Sell Online with a Store Link on WhatsApp and Instagram
Give customers a clear path from your social posts and chats to products, cart, and checkout using your free Discover store.
When a customer likes a product in an Instagram post or asks about it on WhatsApp, they still need to know the price, available options, and how to order. A store link puts those details in one place.
Shopletzy’s free-forever Discover plan gives you a shareable store page on Super Web. Customers open the link in a browser, browse products, and order. Shopping is also available through the Super app.
Prepare the store before promoting the link
Add clear product photos, names, prices, and relevant options. Complete your store setup, supported payments, and delivery or pickup configuration. Check the store on a phone, because that is how many people will arrive from a social post or chat.
Explain what customers need to know before checkout: what you sell, which areas you serve, and any relevant lead times. For a home business taking advance orders, be specific about when customers can expect fulfilment.
If you have not set up a store yet, follow our free online store setup guide.
Put your store link where customers look
On Instagram, add the Super Web store link to your profile’s links section. Use captions to tell people where to find it. A product post should include enough context for someone to decide whether to visit: the product name, relevant details, and a clear next step.
On WhatsApp, share the link in relevant customer conversations and wherever your business profile supports a website link. Keep the message useful: mention the products available and how ordering works. Send promotional messages only to customers who want to receive them.
Explain what happens after the click
A simple invitation works well:
Browse our products and place your order through our store link. You can shop in your browser without downloading an app.
Customers sign in or create an account at checkout. Set that expectation if a customer asks how ordering works. The link leads to Super Web; it does not create checkout inside Instagram or WhatsApp, and it does not automatically turn every chat into an order.
Keep conversations useful
Your store handles product browsing and checkout, while chat remains useful for questions. If a customer asks about delivery, answer accurately and point them to the store when they are ready to order. Avoid asking them to repeat information already captured in the checkout flow.
Keep prices and availability up to date. If something changes, update the store before sharing another promotion. Open the Shopletzy merchant app regularly so your Discover store remains available for new orders.
Give repeat customers a way to stay connected
Customers who use the Super app can follow your store and receive announcements. This gives your business another way to stay connected alongside your social channels. Discovery and follows happen in the app; your shared Super Web link gives customers a direct route to your store in their browser.
Understand what is free
Discover has a ₹0 monthly subscription, no trial expiry, and no Shopletzy transaction fee. Online payment-provider fees may apply. The free store uses Super’s shared design and domain. A custom domain and customizable standalone storefront are available on paid plans.
Create your free Discover store, then share a link that lets customers move from interest to checkout.